Office Hours are 8:00 a.m. to 5:00 p.m. Monday through Friday except Holidays.

For an Emergency dial 911

For Alarm Systems: 919-934-9411

For emergency callers out of the county: 919-934-9411

For dispatch area: 919-934-9411

For the Supervisor on duty:  919-550-0043

To report a missing road sign,(if in the county area only), 919-989-5412.  If in a city limits area, contact that town office.

For other information, please contact:

Brett Renfrow, Director
Johnston County 911 Communications
P.O. Box 1049
Smithfield, NC 27577
919-989-5747 (voice)
919-989-5009 (fax)
brett.renfrow@johnstonnc.gov

For operational information, please contact:

Morgan Harris, 911 Operations Manager 
919-989-5059 (voice)
morgan.harris@johnstonnc.gov

For IT support, paging support, please contact:

Zack Alexander, 911 Support Services Manager 
919-209-4277 (voice)
zack.alexander@johnstonnc.gov
911recordsrequest@johnstonnc.gov

Training and Quality Assurance, please contact:

George Ellinger, 911 QA & Training Manager
919-989-5639 (voice)
George.ellinger@johnstonnc.gov

For IT support, and 911 call or printed record please contact:

Xavier Baranich, 911 System Analyst 
919-989-5058 (voice)
xavier.baranich@johnstonnc.gov
911recordsrequest@johnstonnc.gov

For MSAG/Database, general office information, and for the county area green road sign replacements please contact:

Danielle Johnson, 911 Database Manager 
919-989-5412 (voice)
danielle.johnson@johnstonnc.gov