About the Public Utilities Department

Mission Statement | Contact Us | Hours and Location

 

Image of Johnston County Public Utilities Building

Mission Statement

The mission of the Johnston County Public Utilities Department is to provide citizens of Johnston County efficient, affordable, and friendly services of:

  • Water Supply
  • Wastewater Collection and Treatment
  • Reclaimed Water
  • Stormwater Management

Contact Information

Director:
Chandra Cox Farmer, P.E.

Email:  publicutilities@johnstonnc.gov

Physical Address:
Land Use Center
309 E. Market Street
Smithfield, NC 27577

Mailing Address:
P.O. Box 2263
Smithfield, NC 27577

Phone:  919-989-5075
Engineering Office919-209-8333

FAX:  919-934-0256  

Utilities Office Hours

The Johnston County Public Utilities Office is open Monday through Friday, 8:00 a.m. to 5:00 p.m. EST, excluding county holidays.   

Customer Service is available Monday through Friday from 8 a.m. to 5 p.m. excluding county holidays. Call 919-989-5075. After Hours Emergency 919-989-5056

 

Page last updated:  August 13, 2025