About the Public Utilities Department
Mission Statement | Contact Us | Hours and Location
Mission Statement
The mission of the Johnston County Public Utilities Department is to provide citizens of Johnston County efficient, affordable, and friendly services of:
- Water Supply
- Wastewater Collection and Treatment
- Reclaimed Water
- Stormwater Management
Contact Information
Director:
Chandra Cox Farmer, P.E.
Email: publicutilities@johnstonnc.gov
Physical Address:
Land Use Center
309 E. Market Street
Smithfield, NC 27577
Mailing Address:
P.O. Box 2263
Smithfield, NC 27577
Phone: 919-989-5075
Engineering Office: 919-209-8333
FAX: 919-934-0256
Utilities Office Hours
The Johnston County Public Utilities Office is open Monday through Friday, 8:00 a.m. to 5:00 p.m. EST, excluding county holidays.
Page last updated: August 13, 2025