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Home > Water Quality and Conservation

Water Quality and Conservation

Boil Water Alert
Water Quality Reports
Lead and Copper Rule
Other Quality Concerns
Saving and Conserving Water

Artistic image of a leaf and water

Boil Water Alert

  • Understanding a Boil Water Advisory

Water Quality Reports

  • 2024 Water Quality Report (English)
  • 2024 Water Quality Report (Spanish)
  • 2024 Wastewater Annual Report
  • Historical Annual Reports

Lead and Copper Rule

  • The Lead and Copper Rule
  • Water Service Line Inventory - LeadCAST

Other Quality Concerns

  • Forever Chemicals (PFAS)
  • Fluoride Information

Saving and Conserving Water

  • Mandatory Water Conservation Policy
  • Water Conservation - How to and Why 

waterandsewer

Related Links

  • Sewer Ordinance
  • Water and Sewer Policies
  • Frequently Asked Questions
  • Application, Billing and Customer Service

Page last updated:  July 23, 2025

Physical Address:

Land Use Center
309 E. Market Street
Smithfield, NC 27577



Mailing Address:

P.O. Box 2263
Smithfield, NC 27577



E-Mail:

publicutilities@johnstonnc.gov

Main Phone Number:

919-989-5075


Pay by Phone:

844-845-2151


After Hours Emergency:

919-989-5056


Business FAX:

919-934-0256


Engineering Phone Number:

919-209-8333


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