When Should a Report Be Made?
Protecting children is a priority. If you suspect that a child is being abused or neglected, you should file a report with the Department of Social Services (DSS). Emergency situations should be directed to 911. Information can be given anonymously.
How to Report
Call the Johnston County DSS at 919-989-5300 Monday through Friday, from 8:00 am through 5:00 pm. After hours, or on weekends and holidays, please call 911 or 919-989-5000.
NOTICE: Do not send child abuse or neglect referrals through email or this website. Please call 919-989-5300 during normal hours or 911 (after hours). Thank you!
All inquiries go through the DSS main number:
(919) 989-5300
This includes Food Stamps (FNS), Medicaid, Temporary Assistance Needy Families (TANF), Child Care, Child Protection, Adult Protection, Foster Parenting, Transportation, and more.
Report Child Abuse/Neglect
Email cpsintake@johnstonnc.com or Call
919-989-5442, or
919-989-5371.
After normal business hours, call 919-989-5000 and ask to speak with the
on-call social worker.
Report Adult Abuse/Neglect
Monday through Friday 8 am through 5 pm (919) 989-5300.
After hours, weekends and holidays, please call 911 or (919) 989-5000.
Domestic Violence
Call 911 or (919) 989-5000.
